Why I’m Disappointed the Yammer Document Conversations Feature Has Been Cancelled in Office 365

Erica Toelle

Hi! I'm Erica, a consultant focused on Microsoft technologies from Seattle, WA, USA. I enjoy helping organizations with the business and people opportunities and challenges surrounding technology. I work for Valorem as the Practice Manager for Business Productivity. Please feel free to reach out to me!

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4 Responses

  1. Its a hard call when you know the reasoning for the decision, but features are being moved — with no workaround in place. And I think you’re right that the bigger issue at play here is the A/B testing model with feature development versus UI/UX tweaks, especially in a platform used by enterprises. We expect it for consumer-based platforms, but require more stability from our enterprise collaboration tools.

    • Erica Toelle says:

      Agreed. In summary, I am disappointed that the commenting feature has been centralized in a place without ECM features, no matter the reasoning. We can only work from publicly available information there 🙂

      • Well, one HUGE issue with Yammer since the acquisition is that it has been yet another information silo. We’ve heard for some time about a move toward a consolidated file/document repository, which seems to finally be happening with this announcement, but its unfortunate that it has to happen in a way that make the overall UX more disjointed. Having said that, this is a duplication of what we saw with SharePoint features and a redirect over to Yammer for all things social, and we all know how smoothly that went over (still a work in progress, I suppose). My hope is that this transition toward using Office Web Apps to view and co-edit and discuss documents — and how it is presented/integrated with Yammer — is handled better.

  2. It never really had a chance to take off properly which is a pity though the Chrome Yammer add-in helps a little in this regard but that is only for web pages. There is still a lack of integration with Yammer and SharePoint and it impacts on users. Yammer is still a separate destination point and as you said Erica, there is a lack of control on documents in Yammer. We will have to wait and see what the next 6 months brings in the Yammerverse!

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