Introducing Office 365 Social Engagement
I was working in my Office 365 demo tenant this morning when I noticed a new app in the app launcher, called Social Engagement. Of course this piqued my curiosity, so I did some research.
I found a few posts on Microsoft document sites, which I’ve linked to below. It seems that Social Engagement is a new Dynamics app that allows customers to track social engagement and analytics, specifically:
- Social Media Monitoring – ability to listen to and monitor publicly available social communications across public and managed networks administered by third parties.
- Social Analytics – ability to identify, compute, and project queries related to publicly available documents and posts.
Additional information can be found at Social Engagement Help & Training.